Website Privacy Policy
(Effective Date:27/10/2024)
At the National Nanny Association, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you join our website as a nanny or family member.
Information We Collect
When you use our services, we may collect the following types of information:
- Personal Information: Full name, email address, contact number, physical address, date of birth, identification details (e.g., passport, driver’s license), and other contact or identifying information provided by nannies and families during registration.
- Employment Information (Nannies): Work history, references, qualifications, certifications, and other professional details relevant to nanny services.
- Family Information: Family preferences, number of children, location, and other personal details provided by families looking for nanny services.
- Payment Information: Billing information, such as credit card details, bank information, and transaction history when purchasing a membership or using paid services.
- Usage Data: Information on how users interact with our website, including IP addresses, browser types, device information, and browsing activities.
How We Use Your Information
We use the information collected for the following purposes:
- Account Creation and Membership Management: To facilitate the creation and maintenance of your account as a nanny or family member.
- Service Matching: To connect families with nannies and facilitate the recruitment process.
- Communication: To send you notifications, updates, and service-related messages about your membership, applications, or matches.
- Payment Processing: To handle payments for memberships or services provided by the association.
- Improving Our Services: To analyse usage patterns and improve our website’s functionality, security, and user experience.
Information Sharing and Disclosure
We do not sell or share your personal information with third parties for marketing purposes. However, we may share your information in the following situations:
- With Families/Nannies: Nannies’ personal and employment information will be shared with families, and families’ preferences will be shared with nannies, to facilitate the matching process.
- Service Providers: We may share your information with third-party service providers (such as payment processors, IT support, etc.) that help us operate our business.
- Legal Compliance: We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders.
Data Security
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.
While we strive to ensure the security of your data, please be aware that no security measures are perfect, and we cannot guarantee absolute security.
Your Rights
As a member of The national Nanny Association, you have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You have the right to request the correction of inaccurate or incomplete personal data
- Deletion: You can request the deletion of your account and personal data, subject to legal requirements and legitimate business needs.
- Objection and Restriction: You have the right to object to certain processing or request restrictions on how we process your data.
To exercise these rights, please contact us at info@thenationalnannyassociation.co.uk
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your user experience. Cookies allow us to remember your preferences, analyse website traffic, and ensure proper website functionality. You can manage your cookie preferences through your browser settings.
Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the content or privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the “Effective Date” above.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
National Nanny Association
Email: info@thenationalnannyassociation.co.uk
Phone: 0207 7060 5740
This Privacy Policy outlines the way the National Nanny Asscociation safeguards your personal information and respects your privacy rights. Please take a moment to review it and contact us if you have any concerns.